27 – 40hr SHOP ASSISTANT CASHIER CLICKS PINELANDS CENTRAL SQUARE

27 – 40hr Shop Assistant Cashier: Clicks Pinelands Central Square

REF: 18410/CLCK/27 – 40hr Shop Assistant Cashier, Clicks Pinelands Central Square/090316

Recruiter: Clicks
Closing Date: 16 March 2016
AA/EE: Not Applicable
Contract: Permanent
Location: Cape Town
Available: ASAP
Category: Retail
Offer: Market Relate

Overview

The main purpose of this job is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.

Purpose and Objectives

  • To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friend
  • To increase customer loyalty through promoting the Clicks Clubcard
  • To positively affect sales through good customer service interaction and following customer guidelines
  • To monitor and improve/increase stock availability by following stock management processes
  • To maintaining high levels of store standards through daily housekeeping and merchandising principles
  • To maintain high levels of accuracy when processing transaction and dealing with cash
  • To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties

Requirements

Experience and Education:

  • Matric certificate is essential
  • Customer/client service experience is essential
  • At least some working experience of retail working with customers, unpacking and maintaining stock and store.

Job related knowledge and skills:

  • Dealing with customers

Competencies required:

  • Adhering to principles and values
  • Coping with pressure and setbacks
  • Relating and networking
  • Delivering results and meeting customer expectations

We regret that not all applicants will be interviewed.

Should you not hear from us within two weeks please consider your application unsuccessful.

We are committed to the principles of Employment Equity

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Please Note: Employers and Recruiters may expire a job post at any time. This post expires on Wednesday March 16th, 2016 5:00pm.

27 – 40hr SHOP ASSISTANT CASHIER: CLICKS GUGULETHU SQUARE

27 – 40hr Shop Assistant Cashier, Clicks Gugulethu Square

Recruiter: Clicks
REF: 18048/CLCK/27 – 40hr Shop Assistant Cashier, Clicks Gugulethu Square/160216

Closing Date: 23 February 2016
AA/EE: Not Applicable
Contract: Permanent
Location: Cape Town
Available: ASAP
Category: Retail
Offer: Market Related

Overview:
The main purpose of this job is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.

Purpose and Objectives:

  • To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friend
  • To increase customer loyalty through promoting the Clicks Clubcard
  • To positively affect sales through good customer service interaction and following customer guidelines
  • To monitor and improve/increase stock availability by following stock management processes
  • To maintaining high levels of store standards through daily housekeeping and merchandising principles
  • To maintain high levels of accuracy when processing transaction and dealing with cash
  • To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties

Requirements:
Experience and Education:

  • Matric certificate is essential
  • Customer/client service experience is essential
  • At least some working experience of retail working with customers, unpacking and maintaining stock and store.

Job related knowledge and skills:

  • Dealing with customers

Competencies required:

  • Adhering to principles and values
  • Coping with pressure and setbacks
  • Relating and networking
  • Delivering results and meeting customer expectations

We regret that not all applicants will be interviewed.
Should you not hear from us within two weeks please consider your application unsuccessful.

We are committed to the principles of Employment Equity

APPLY ONLINE

Please Note: Employers and Recruiters may expire a job post at any time. This post expires on Tuesday February 23rd, 2016 12:00pm.

CLICKS GROUP: JUNIOR CONTACT CENTRE CONSULTANT

JUNIOR CONTACT CENTRE CONSULTANT

REF: 16534/CLCK/Junior Contact Centre Consultant/091215
Recruiter: Clicks
Closing Date: 31 May 2016
AA/EE: Applicable
Contract: Permanent
Location: Western Cape
Available: ASAP
Category: Call Centre
Offer: Market Related

Job Purpose

To provide the required level of customer service to Clicks Group customers, to increase customer loyalty.

Job Objectives

  • Respond to a targeted amount of telephone calls accurately and in a specified time frame, thereby meeting set service standards.
  • Meet Customers’ expectations by being knowledgeable, professional and courteous and thereby ensuring ‘one-contact’ resolution
  • Maintaining the ClubCard database by means of accurately processing information on individual ClubCards and submitting weekly reports to the Team Leader detailing the number of calls handled.
  • Being the first port of call for customers in dealing with queries and thereby being an integral link between the customer and the organisation
  • To follow up on mail returned to the Customer Service Centre (to call customers, verify their details and return mail where applicable)

Job Requirements

Job Knowledge:

  • Consumer Protection Act
  • Customer Service

Job Related Skills:

  • Communication Skills
  • Customer Service orientation

Job Experience:

  • Essential: 1 years Call Centre Exposure

Education:

  • Essential: Matric

Essential Competencies:

  • Relating and Networking
  • Following Instructions and Procedures
  • Working with People
  • Learning and Researching
  • Delivering Results and Meeting Customer Expectations
  • Adhering to Principles and Values

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Please Note: Employers and Recruiters may expire a job post at any time. This post expires on Tuesday May 31st, 2016 5:00pm.

CLICKS GROUP: HUMAN RESOURCE (HR) OFFICER II CAPE TOWN

HR OFFICER II

REF: 17689/CLCK/HR Officer II/020216
Recruiter: Clicks
Closing Date: 09 February 2016
AA/EE: Not Applicable
Contract: Permanent
Location: Cape Town
Available: ASAP
Category: Human Resources
Offer: Market Related

Job Purpose

To implement and maintain the human resources initiatives at an operational level in cooperation with the HR manager in order to support the achievement of the Human Resource strategy for Corporate Services.

Job Objectives

  • To assist with the effective attraction, motivation and retention of core operational talent through the management of consistent and effective recruitment and selection process of staff.
  • To assist with the learning and development of the divisional workforce by ensuring IDP’s are developed and submitted to the Training department, to ensure  the annual training and development plan in timeous implementation thereof conjunction with the HRM.
  • To assist the team with the consistent and effective management of IR issues in line with the company policies and procedures and according to legislative requirements
  • To manage the co-ordination and communication with all relevant stakeholders including management and employees.
  • To manage the efficient, timeous and accurate administration and record keeping of all HR related information in order to ensure high levels of compliance and masterdata accuracy, ensure superior customer service through the resolution of all HR related queries.
  • To compile, generate and analyse HR statistics and reports for the area in order to facilitate quality decision making and meet legislative requirements.
  • To support the drive of effective people management processes within the area ensuring a high performance culture.
  • To support the implementation of the BU transformation roadmap in order to achieve the BU transformation targets
  • To assist the HRM with the implementation of projects and initiatives
  • To support the development and implementation of an employee engagement plan that will drive and improve employee engagement

Job Requirements

Job Knowledge:

Employment legislation and its relevant application to the retail industry; Knowledge of Industrial Relations legislation and procedures; Competency based recruitment and selection principles and procedures; Generalist HR practices and trends; HR and payroll administration processes; Knowledge of training, development and talent management principles; Knowledge of Employment legislation including OHSA, EEA, BCEA, SDA

Job Related Skills:

Strong interpersonal and communication skills with people at all levels; Interviewing and assessing ability; Attention to detail and analytical ability; Conflict management and problem solving skills; Customer service orientation

Job Experience:

  • Essential: Generalist HR experience
  • Essential: Experience in IR, recruitment, payroll and HR administration

Education:

  • Essential: 3-year tertiary qualification in Human Resources
  • Desirable: Honours Degree

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Please Note: Employers and Recruiters may expire a job post at any time. This post expires on Tuesday February 9th, 2016 5:00pm.

CLICKS: CATEGORY ASSISTANT

CLICKS: CATEGORY ASSISTANT

REF: 11639/CLCK/Category Assistant/130215
Recruiter: Clicks
Closing Date: 31 December 2015
AA/EE: Applicable
Contract: Permanent
Location: Western Cape
Available: ASAP
Category: Retail
Offer: Market Related

Job Purpose:

Administratively managing and supporting all aspects of the Merchandise critical paths, e.g., new lines, promotions, Co-Ops, imports, LOA’s, new store openings, Club Card and private label, etc.

Job Objectives:

There is not a position at the moment for a Category Assistant however we are advertising for a talent pool of future Category Assistant positions that may arise. We may still require you to complete assessments and interviews as part of this process. When a position is available we will consider this talent pool for suitable candidates, in addition to the applications received.

  • To assist in ensuring speed to market by listing product range/s are delivered timeously to meet our customer’s needs.
  • To participate in the category strategic initiatives by providing input into the development and delivery of the category operating plan, e.g., market trends, research competitors, e.g. on shelf look and feel
  • To administer and maintain the product database, e.g. listing products, vendors, product status etc
  • To manage the control and review of marketing samples and pricing, both internally (BTB, Club card, Red-line, Brand Managers) and externally (vendors)
  • To liaise with stores and vendors with regards to pricing queries, product availability, promotions and action these requests or issues timeously.
  • Responsible for compiling and updating ad sheets, follow up with vendors with regards to deal confirmations and complete TEM Bill backs to maintain and improve the profitability of the category.
  • To ensure accuracy and efficiency of pricing, TEM bill backs, product listings, store notifications new lines, promotions (ad sheets), Co-Ops, imports, LOA’s, new store openings, Club Card and Private label, etc under time and workload pressures.
  • To build relationships with the category team stakeholders and external customers
  • To manage the general office administration (filing, account queries) and adhoc duties as required by the department

Job Requirements:
Qualifications and Experience

  • BCom Degree or Retail Management/Purchase Management Diploma – Desirable
  • Previous experience as a Buyer’s Assistant – Essential
  • Previous experience working with critical paths and project deadlines – Desirable

Skills, Abilities and Job Related Knowledge

  • Knowledge of Buying principles desirable
  • Knowledge of Supply Chain processes desirable
  • Knowledge of the Product lifecycle desirable
  • Attention to detail
  • Analytical Skills
  • Administrative skills
  • Planning & organising
  • Communication Skills (written and verbal)
  • Time Management

Competencies

  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Analysing
  • Deciding and Initiating Action
  • Entrepreneurial and Commercial Thinking

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CLICKS GROUP: LEARNERSHIP TRAINING CONTRACT

Learnership Training Contract : Pharmacist Assistant Learner Basic – (14 month fixed term) – Clicks

REF: 16673/CLCK/Learnership Training Contract : Pharmacist Assistant Learner Basic – (14 month fixed term) – Clicks Waterstone Village(163)/071215
Recruiter: Clicks
Closing Date: 14 December 2015
AA/EE: Applicable
Contract: Temporary / Contract
Location: Cape Town
Available: ASAP
Category: Pharmaceutical / Medical / Healthcare / Hygiene
Offer: Market Related

Job Purpose:

To successfully complete a National Certificate: Pharmacy Assistance Learnership Programme (Learner Basic Pharmacist Assistant) through the accredited Pharmacy Healthcare Academy

Job Objectives:

Successfully complete a Learnership Training Contract at a registered Clicks Pharmacy and under an approved tutor
Attend the required training interventions and successfully complete the competency assessments
Submit a Portfolio of Evidence
Provide support to the healthcare team in one of the Click’s Pharmacies under the supervision of a registered Pharmacist and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC)
Upon successful completion you may become eligible to further your qualification towards the Further Education and Training Certificate: Pharmacist Assistance (Learner Post Basic Pharmacist Assistant)

Job Requirements:

Qualifications and Experience:

  • Matric / Grade 12 with a minimum of 50% in Mathematics, or a minimum of 60% in Mathematical Literacy
    Minimum of 50% in English

Skills, Abilities and Job Related Knowledge:

  • Customer service orientated
  • Teamwork
  • Integrity
  • Accuracy and attention to detail
  • Numeracy
  • Literacy
  • Computer Literacy

Essential Competencies:

  • Adhering to Principles and Values
  • Working with People
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Relating and Networking
  • Planning and Organising

Preference will be given to individuals that:

  • meet the Company’s EE targets as set out in our employment equity plan
  • meet the furtherance of the National agenda for the development of unemployed youth.

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HEALTH CARE ADVISOR – CLICKS WELKOM

REF: 15234/CLCK/Health Care Advisor (Clicks Shoprite Welkom)/210915

Recruiter: ClicksCLICKS-150x561
Updated on: 21 September 2015
Applications Closing on: 28 September 2015
AA/EE:    Not Applicable
Contract: Permanent
Location: Free State
Available: ASAP
Category: Retail
Salary Offer: Market Related

Job Purpose:

The main purpose of this job as HEALTH CARE ADVISOR is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.

Job Objectives:

  • To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friend
  • To increase customer loyalty through promoting the Clicks Clubcard
  • To positively affect sales through good customer service interaction and following customer guidelines
  • To monitor and improve/increase stock availability by following stock management processes
  • To maintaining high levels of store standards through daily housekeeping and merchandising principles
  • To maintain high levels of accuracy when processing transaction and dealing with cash
  • To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties

Job Requirements:

Experience and Education:

  • Matric certificate is essential
  • Customer/client service experience is essential
  • At least some working experience of retail working with customers, unpacking and maintaining stock and store.

Job related knowledge and skills:  

  • Dealing with customers

 Competencies required:  

  • Adhering to principles and values
  • Coping with pressure and setbacks
  • Relating and networking

Delivering results and meeting customer expectations

APPLY ONLINE