Client Service Consultant x 9

Client Service Consultant x 9
Standard BankConstantia

Job Details

The Operations division of Standard Bank is at the very centre of all the bank’s procedures, enabling and optimising our Corporate and Investment Banking activities. We develop prototype concepts into robust, reliable solutions, constantly evolving our existing product range to help the bank maintain a competitive lead with our global clients. We are also in demand as internal consultants to the business, helping to manage the Bank’s assets through effective risk management and control systems. As part of this role we now seek an experienced professional, who will help guide our work to fulfil our ambitious growth strategy.

Job Purpose:

  • To provide telephonic support on technical and product related queries to clients and internal stakeholders in line with the vision, strategy and values of Global Shared Services, Client Services and Standard Bank.
  • To provide support to the operational processes.
  • To provide a consistently high quality customer support service by efficiently processing allocated requests within the agreed turnaround times using adequate tools (systems / processes)
  • To ensure that a strong service culture is upheld within the area.
  • To optimize Client Services Frontline resources to achieve Business Objectives in line with  the GSS strategy and the bank’s vision and values

Key Responsibilities/Accountabilities:

  • Adherence to Processes and Procedures (adherence to pre-defined processes for query resolutions and escalations to achieve service standards, reduce risk and cost)
  • Ensure that queries are understood and resolved to the client’s satisfaction.
  • Maintain and build exceptional relationships with internal and external clients.
  • Manage the relationship with clients and stakeholders by providing regular feedback.
  • Meet SLA.
  • Thorough understanding of products and services.
  • Ensure that all communication with clients is handled in a professional manner.
  • Escalate service, product and operational gaps which impact on service delivery.
  • Adherence to Work Schedules, (e.g. achieve targets on attendance, punctuality and break compliance).
  • Quality Assurance (achieves quality standards, on calls, e-mails and query logging).
  • Productivity (e.g. achieve targets on number of hours signed on to core duties i.e. calls, e-mails and fax).
  • Report for duty according to your work schedule.
  • Avail yourself to take calls within pre-defined productivity levels.
  • Take breaks according to schedule.
  • Process client queries according to the department’s quality standards.
  • Refer queries that are out of your scope to the relevant area for resolution and ensure that you provide all relevant information.
  • Log all queries processed on workflow tool according to pre-defined processes and procedures. Include all relevant information for reference and escalation purposes.
  • Log on to IEX daily to check planned activities.

Preferred Qualification and Experience:

  • Minimum of 1- 5 years’ previous experience in customer service.
  • Grade 12, preferably with or studying towards a tertiary qualification.
  • Customer Service Experience
  • Excellent technical and troubleshooting skills.

Knowledge/Technical Skills/Expertise:

  • Change Management –Working in an ever-changing environment requires receptivity to change.
  • Be able to communicate verbally and in writing at all levels.
  • Be computer literate and have a good working knowledge of MS Office suite, Internet & MS Outlook

Systems Management – The user will be using various applications:

  • CQM
  • RMS
  • CATS
  • Terminal 3270
  • Content Café – File-net
  • NDS(BDS)
  • IEX




TYPE: Logistics, Warehouse & Freight
LOCATION: Gauteng, Midrand
SALARY: Negotiable

Buyer / Stock Controller required in Centurion with Matric
Relevant tertiary qualification.

Experience with Stock Control is essential.
Must have experience with:

  • Costing
  • Purchasing
  • Stock Takes
  • Quotations
  • ISSOPOS/ACCPAC database Maintenance.

Closing date: 28 November 2015
Ref: JHB009234/CC
Vacancy Type: Permanent

Send Detailed CV to Clint:




Assistant Accountant

Remuneration: R312,000 per year Basic salary

Location: Gauteng

Job level: Junior/Mid

Type: Permanent

Reference: #3589

Job description

  • General ledger full function (group)
  • Purchasing procedure control
  • Cheque control
  • Overview debtors  and creditors, bookkeeper, accounts clerk for service centre
  • Inventory, treasury and expenses control
  • Overview – bookkeepers (Pinetown and Cape Town)
  • Foreign creditor and account control
  • Warranty claims account  control and recon
  • Prepare monthly reports (cash flow, internal, WIP account recon, inventory, fixed assets)
  • Prepare management reports

Ensure all Finance policies and procedures are adhered to


  • B comm. in Accounting
  • Computer literate (Excel, Automate and SAP B1)
  • Excellent management and interpersonal skills
  • Good communication skills  at all levels
  • Minimum three to four yrs experience in the motor industry

Clean and clear credit and criminal record



General Worker Construction

  • One for All – Pretoria, Gauteng
  • 1 Four All Recruitment has vacancies for General workers to work on construction sites
  • Will be working Mon – Fri and 2nd sat (Midrand/Centurion)
  • Relevant exp in Construction is a bonus

Salary: R5500 – R7000 and benefits.

To apply for this vacancy send your cv to 1 Four All Recruitment Agency on contact details below:

FAX: 086 538 3707

OFFICE: 061 403 4436

E-MAIL: Apply via Email


Company Secretary JHB North

LOCATION: Northern Suburbs, JHB, Gauteng

JOB TYPE: Permanent, Finance / Accounts

SALARY: R 20000 – R 32000

CLOSING DATE: 30 September 2015

REF: JHB009917/KH

Candidate with 3 – 5 years experience in an administrative secretarial role within an accounting/auditing environment, required for leading Auditing and Accounting Firm.

  • Minimum 3-5 years experience in a similar role
  • Computer literate – MS Office
  • Matric
  • Tertiary qualification advantageous
  • Excellent communication and interpersonal skills
  • Excellent organisational skills
  • Ability to work within deadlines
  • Proactive in obtaining information from clients

Responsibilities :

  • Deed Searches
  • Lodgement of documents to CIPRO/Master of High Court
  • FICA compliance and e-FICA Agent
  • Dividend declaration
  • Auditor’s/Accounting Officer’s reports and Factual Findings Reports
  • Audit queries
  • Confirmations
  • Implementing procedures and general systems in department
  • General correspondence
  • Maintaining registers and minute books
  • Ensuring clients comply with Companies Act, CC Act and Trust Property Control Act
  • Update statutory files
  • Formation of Companies, CC’s and Trusts
  • Appoint/resign auditors/accounting officers
  • Conversions
  • Changes and amendments
  • Year end changes
  • CIPRO electronic lodgements
  • Annual returns
  • Dissolutions / Terminations
  • Resignations and hand-overs

If you are a SA citizen, Afrikaans speaking and your CV meets the above requirements, please apply via E-Mail

J2EE Developers – 24 Positions Open

Job Ref: 258984
Job Type: Contracting
Employer Type: Recruitment Agency
Location: Gauteng
Salary: Market related

SHREEM – J2EE Developers Big Opening
24+ Positions Open with Long Term 2-3 years Contract
Work Locations: JHB, Cape Town and PE (Multiple Project locations)
Contract: Long term (2-3 Years)
Package: Industry Standards (Flexible for Good Talented Candidates)
Experience Range: 4 -7 years

  • Experience implementing functionality using the following technologies and concepts: JSF, JSP, Struts, SPRING framework, java beans, IBM WAS – WebSphere application server or Oracle Weblogic application server, HTML-5, java script, XML, XSLT.
  • Experience with highly scalable multi-threaded systems.
  • Experience with socket level network programming and event-driven framework.
  • Excellent analytical, logical and decision making abilities.
  • Experience with the full software development cycle including: gathering requirements, designing, coding, testing and writing documents.


Hard working individual with a team-oriented mentality. Excellent written and oral communication skills.

  • Evaluate all designs for project deliverable for all developers and assist team to supervise all work projects.
  • Coordinate with all business analysts and application architects to maintain knowledge on all functional requirements and ensure compliance to all architecture standards.
  • Prepare all documents for project standards and maintain accuracy in same and manage all technical resources to meet all requirements and perform tests on various processes in coordination with development teams.
  • Administer all project issues and identify al risks and ensure mitigation within required timeframe and develop and perform tests on all JAVA and BPEL applications and design all J2EE applications according to business requirements.
  • Analyze and modify all J2EE applications and prepare required documents.
  • Assist in development for various applications and maintain Quality for same and perform troubleshot to resolve all application issues.
  • Design all advance applications with help of various JavaScript technologies and prepare all associate
  • Java components according to same pattern and maintain high quality production for all software.
  • Develop all logical and physical models and deploy all applications and provide excellent documents for all processes.
  • Provide technical support to all production systems and perform various tests on all application codes and design new codes for all design specifications.
  • Develop and implement all software models for all software systems and analyze all business requirements for all processes.
  • Prepare all documents for designs and evaluate work of all peers and develop all J2EE requirements for businesses.


Qualifications & Experience:

  • The applicant MUST have 4 -6 years of relevant hardcore development experience in J2EE developers.
  • Solid experience as J2EE developers.




  • Location: Centurion
  • Salary: R10 000 – R12 500 Per Month
  • Job Type: Permanent
  • Sector: General
  • Posted on: 20 September 2015
  • Reference: NFC010910/RWi


Job Summarynetwork recruitment

A well – known company in the services industry is currently looking at expanding their team. The ideal individual will be goals driven. You will be responsible for preparing the financial needs analysis for advisors as well as identifying the existing…

Job Details

Employer: Network Finance Corporate

A well – known company in the services industry is currently looking at expanding their team. The ideal individual will be goals driven. You will be responsible for preparing the financial needs analysis for advisors as well as identifying the existing client’s portfolios, who needs to be reviewed. One of your main duties will include the management of portfolios.

This role will enable you to grow within the company as well as be recognized as right hand of the financial advisor.

If this sounds like the opportunity to take that next step in your career, call Rochelle today!

The requirements:


  • Completed Metric
  • B.Com degree will be advantageous


  • 2 + years experience in the commercial sector


  • Goal driven
  • Team player

*Only South African citizens will be considered
Please apply directly, by clicking on the apply button or visit for more exciting opportunities. If you wish to send your CV per email, forward your CV to and copy the reference number in brackets, [NFC010910/RWi] in the subject line of your e-mail.
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

We also invite you to contact us to discuss other exciting career opportunities in our niche area!

For more information contact:

Rochelle Willemse: 012-361 3475

Specialist Consultant: General Finance

Apply before: 7 October 2015
Companies may expire jobs at their own discretion.

network recruitment

Mechanical Engineer, East Rand – Careers24

hi techMechanical Engineer – East Rand

Salary: R25 000 – R40 000 Per Month

Benefits: Salary negotiable and based on experience and qualifications

Job Type: Permanent

Sector: General

Posted on: Sunday, September 20, 2015

Reference: JHB006068/MB

Apply before: 8 October 2015

Job Summary

Mechanical Engineer A leading consultancy firm is seeking a Mechanical Engineer. A suitable candidate must have 5 years heating, ventilation and air conditioning experience within a consulting, design or contracting company.

Job Details

Employer: Hi-Tech Recruitment – Johannesburg

Minimum Requirements:

  • BSC, B Tech or National diploma in Mechanical engineering
  • 5-8 years’ experience in HVAC
  • Willing to go to site

Minimum Duties (but not limited to):

  • Will run projects from start to end
  • Handle cost control, design and quality on site

Please note if you have not received feedback within two weeks consider your application unsuccessful. Please feel free to contact Chandre Nel on 011 442 0644. Or visit our web site to see more hot jobs, or submit your CV.  Please feel free to visit our website


Source: Mechanical Engineer, East Rand – Careers24