Administrative Officer: Admissions (Fees Department: Patient Administration In/Out-Patients)

Administrative Officer: Admissions (Fees Department: Patient Administration In/Out-Patients)

A job opportunity exists for the right candidate in Western Cape

The Department of Health is guided by the principles of Employment Equity. Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.

Administrative Officer: Admissions (Fees Department: Patient Administration In/Out-Patients)
Employment Type: Permanent
Reference No: GSH88/2021
Location: Groote Schuur Hospital, Observatory



  • Appropriate experience in a Patient Administration environment including Hospital Information Systems.

Competencies/ (Knowledge & skills)

  • Computer literacy.
  • Good Communication skills and the ability to solve problems prioritise and analyse, this includes implementing processes and follow through.
  • Ability to work under pressure and liaise with Professional Staff effectively and a strong sense of confidentiality.
  • Knowledge of the following: Hospital Fees Memorandum 18, UPFS, HIS Clinicom, AR & Finance Instructions, Disciplinary Code of Conduct and SPMS processes.

Duties key result areas/output

  • In-patient and out-patient administration functions according to PGWC policies and procedures.
  • Management of Clinicom, Billing (AR), ICD10 coding and other PGWC system computer duties in line with Revenue Generation projects.
  • Manage HR, labour issues including disciplinary processes w.r.t staff and submit monthly reports and Statistics.
  • Manage and monitor Data quality assurance, Admission, Cash collection, transfer and discharge of Inpatients and Outpatients as per PGWC Hospital Fees policies and CMI reports.
  • Interpret Financial Instructions/polices and implement timeously and effectively.


  • Mr R James, tel. no. (021) 404-2358


  • Only officials within the Provincial Government: Western Cape will be considered for this post.

Minimum Educational Qualification

  • Senior Certificate (or equivalent).


  • R 257 508 – R 303 339 per annum Annual salary plus service benefits (13th cheque, employer’s contribution to the pension fund, housing and medical aid allowance).

Starting date

  • 2021/10/22

Candidates may be subjected to a competency test. No payment of any kind is required when applying for this post. As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment.
It will be expected of candidates to be conversant in at least two of the official languages (English/Afrikaans/Xhosa) of the Western Cape.
It will be expected of shortlisted candidates to be:
available at the venue on the time and date as determined by the Department and
bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.

Closing date: 2021/11/12


Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.