Employees Rights to Taking Leave | Guide


Employees who work for 24 hours or more a month for the same employer may take annual leave.

The employer and employee should agree about when leave is to be taken. If there is no agreement, the employer should decide. Employees have a right to unpaid leave and must apply in writing.

Annual leave may not be taken during:

  • Sick leave;
  • Notice period.

An employee may not work during leave or be paid instead of leave, except when leaving the job.


An employee must be paid in full during leave. Leave pay should be paid before the leave starts or on the employee’s normal payday if so agreed. If an employee leaves the job, he/she must be paid for any leave accrued but not taken, at a rate of one day’s pay for every 17 days worked.


An employee must have at least 21 leave days a year starting from the date of employment, or one day’s leave for every 17 days worked, or one hour for every 17 hours worked. Public holidays are not counted as leave. If an employee has any leave days left, he/she may take that leave within six months of the next year of employment with the same employer.


Sick leave works in a three-year cycle. An employee may take one day’s paid sick leave for every 26 days worked during the first six months of employment and thereafter, an employee may take the number of days he/she normally works in a six-week period during every three-year cycle.

An employee may be requested to produce a valid medical certificate if he/she has been absent from work for more than two days in a row or more than twice in eight weeks. If the employee does not have a valid medical certificate, the employer does not have to pay an employee. The medical certificate must be issued and signed by a medical practitioner or any other person who is certified to diagnose and treat patients and who is registered with a professional council established by an Act of Parliament.


An employee may take at least four months’ unpaid maternity leave. This leave may start at any time from four weeks before the expected date of birth or when a doctor or midwife certifies that leave is necessary for the health of the mother or the child. An employee must notify the employer in writing, if she can write, of the date on which she wants to start maternity leave.

An employee must not work for six weeks after delivery unless a doctor or midwife certifies that she is fit to do so. An employee who has a miscarriage during the last three months of pregnancy or who bears a stillborn child is also entitled to six weeks maternity leave, whether or not the employee had started maternity leave at the time.

A pregnant employee or employee nursing her child is not allowed to perform work that is hazardous to her or her child.


An employee who has been with an employer for longer than four months and who works for at least four days a week for the same employer may take three days of paid family responsibility leave during each year of employment. The reason for this leave may include the following:

  • When the employee’s child is born,
  • When the employee’s child is sick,
  • In the event of the death of the employee’s spouse, life partner, parent, adoptive parent, grandparent, child, adopted child or sibling, (brother or sister).




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RELEVANT LEGISLATION Basic Conditions of Employment Act, ss19–27 Basic Conditions of Employment Act Amendments, s3.4


CSBR Assoc Communities – Work from Home

CSBR Assoc Communities – Work from Home

Job ID: 1698551 | Amazon Dev Centre South Africa

  • Moderate all customer reviews and respond to email queries
  • Meets or exceeds the quality and productivity goals assigned by management
  • Demonstrates clear and polite written and oral communication
  • Maintains a positive and professional demeanor and portrays the company in a positive light
  • Demonstrates an appropriate sense of urgency for reviews moderation and email response and service levels
  • Follows company policies and processes in order to process customer requests appropriately
  • Demonstrates knowledge and use of departmental resources, policies and procedures.
  • Uses customer service tools in order to provide an accurate response and an exceptional customer experience
  • Escalates customer issues appropriately and correctly. Demonstrates timely, accurate, and professional customer service
  • Proactively communicates system and process issues, and customer feedback trends to management
  • Exceeds customer expectations by going above and beyond all other duties as assigned.
  • Must be fluent in Portuguese and English (Speak, Read and Write)
  • Completed NQF Level 4
  • 1+ year of relevant customer service experience
  • Internet navigation and troubleshooting Skills
  • Proficiency in Microsoft Outlook and MS Office applications
  • Excellent communication skills (spoken and written)
  • Flexibility in work schedule -(Shifts will possibly start and end outside of normal business hours)
  • Fiber internet line at home


“Amazon is an equal opportunities employer. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We are required by law to verify your ability to work lawfully in South Africa.

Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Amazon is strongly committed to diversity within its community and Employment Equity within the workplace, and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates.


  • Some college degrees preferred
  • 1+ years of relevant phone or email customer service experience
  • Ability to multi-task with phone and computer skills
  • Experience working in a customer service or call center preferred
  • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
  • Demonstrated ability to work as an effective team member

Apply Here

Security Official | GSMD – Security Operations

Security Official | GSMD – Security Operations

Job Title:  Security Official
Location:  Cape Town, ZA
Organization Name:  GSMD – Security Operations: Cape Town Cash Centre
Department Description: Group Security Management Department

Brief Description:
The main purpose of this position is to protect and safeguard the personnel, facilities, and assets of the South African Reserve Bank (SARB), Cape Town Cash Centre.
Detailed Description

The successful candidate will be responsible for the following key performance areas:

  • Conduct access and egress control in the areas of operation.
  • Conduct guarding, patrolling, and escorting duties to safeguard the facility against illegal and/or unauthorized activity.
  • Identify, respond to, and report all security and emergency threats, signals, and situations under all conditions.
  • Monitor, maintain, and ensure the optimal utilization of all security systems, equipment, and signals.
  • Perform evacuations and emergency drills during emergencies.
  • Perform administrative duties such as report-writing and completing electronic occurrence books and pocketbooks.
  • Proactively broaden knowledge of the functional areas, displaying a willingness to make improvements (including methods and practices).
Job Requirements

To be considered for this position, candidates must have:

  • a Grade 12 certificate or an NQF 4 qualification;
  • a Private Security Industry Regulatory Authority (PSIRA) Grade C qualification;
  • a competency certificate in the handling of firearms (i.e. a 9 mm pistol, a semi-automatic rifle, and a shotgun);
  • a minimum of two to five years of working experience in a secure environment;
  • sound knowledge and understanding of applicable legislation, including, but not limited to, the National Key Points (NKP) Act 102 of 1980 and Regulations, the Firearms Control Act 60 of 2000, the Criminal Procedure Act 51 of 1977, as well as all the policies, procedures and operating instructions of the SARB relating to the use of firearms;
  • a level of medical, psychological, and physical fitness commensurate with the inherent requirements of the position;
  • professionalism, discipline, and the physical fitness to work long hours;
  • and the availability to work shifts (including weekends) and perform duties as required by operational circumstances.
Additional requirements include:
  • following instructions and procedures;
  • adapting and responding to change;
  • writing and reporting;
  • deciding and initiating action;
  • adhering to principles and values;
  • applying expertise and technology; and
  • coping with pressures and setbacks.
The following would be an added advantage:
  • completed NKP training;
  • completed PSIRA training; and/or
  • exposure to physical and tactical security training.
How To Apply

Department Manager: Toys | Takealot

takealot.com, a leading South African online retailer, is looking for a highly talented Department Manager (Toys) to join our team in Cape Town.

We’re a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great!

The position reports to the Division Manager.

Your responsibilities will include:
  • Develop a comprehensive strategy/plan to drive growth across the department in sales, brands, suppliers, and new product listings
  • Plan to develop and drive growth across the department in sales, brands, suppliers, and new product listings
  • Drive innovation by sourcing and prioritizing new brands and suppliers according to this growth plan and in line with market trends and consumer demand
  • Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover, etc.)
  • Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs
  • Develop a promotional program, source great deals, and manage site merchandising for the department
  • Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries, and resolving any customer complaints
  • Manage stock and availability (including replenishment orders, stock cover)
  • Deliver on the customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed, etc.)
Attributes required:
  • Solutions-oriented, can-do attitude; self-motivated
  • Strong analytical and critical thinking, ability to use data to inform decisions, identify the root cause and resolve problem
  • Strong product and buying planning skills
  • Ability to manage priorities according to clear prioritization and structured planning
  • Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a plus)
  • Comfortable with change and excellent team player
  • Passionate about the industry and the potential of e-commerce
  • Understanding of the key business drivers within the online retail
  • Entrepreneurial/commercial mindset
Qualifications and experience:
  • Bachelor’s degree (Business Science or Commerce degree preferable)
  • 5 years related retail / commerce / e-commerce experience
  • Strong commercial acumen
  • Existing industry networks are a significant plus
  • Proven track record of negotiation skills and strong relationship management
The Environment:
  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun, and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed, and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurialthrives under change and accepts it is a constant, and always looks for solutions to do something better and faster
  • is able to think about problems from a business perspective using technical and product input
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com.
  • thinks like an owner of the business.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

Apply Here

Trainee IT Specialist | TFG

Trainee IT Specialist

Job ID: 9130
Position Type: Full-Time
Job Function: Graduates / Trainees
Workplace Type: Head Office
Division: TFG Human Resources
Province: Western Cape
Location: Cape Town North
Suburb: Parow

Position Description:

TFG is on the hunt for TRAINEE IT SPECIALISTS to join our crew #squadgoals

The TFG Grad Programme is designed to help you make a smooth transition into the world of work #dreamjob

Are you a social butterfly, networker, mover & shaker? If yes, then this is the Graduate Trainee Program for you!

You will engage with various individuals and teams in the business who will share their experience, knowledge, passion, and purpose, to help you successfully complete the structured training program

TFG is looking for dynamic individuals to join various teams within our IT Division.

To apply you need to have:
  • A minimum 3-year relevant degree or diploma in Computer Science or Industry related qualification
  • Classified as a youth in South Africa
  • Problem Solving and troubleshooting abilities
  • Understanding of Code
  • Analysis ability
  • Critical thinking ability
  • Passion for technology
Competencies we are looking for:
  • Presenting and Communicating
  • Persuading and Influencing
  • Working with people
  • Adapting and responding to change
  • Driving and Persevering
  • Entrepreneurial and Commercial Thinking
  • Following Instructions and Procedures



Applications with no academic results will not be considered Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Apply here

Senior Store Manager – Foschini – Canal Walk


Senior Store Manager – Foschini – Canal Walk


Job Details
Job ID: 9124
Position Type: Full-Time
Job Function: Store Management & Field
Workplace Type: Stores
Division: Foschini
Province: Western Cape
Location: Cape Town West
Suburb: Century City (Milnerton)

Position Description:

FOSCHINI offers a DYNAMIC and FUN working environment, with outstanding CAREER OPPORTUNITIES…If you have a Friendly, Real, Expressive & Passionate personality then we may have the career you’ve been waiting for!

An exciting opportunity has arisen for a Senior Store Manager to take on the responsibility of the Foschini Canal Walk. This store is in need of an achievement-orientated person with excellent customer service and people management skills. The position requires retail experience, a flair for visual merchandising, and a good head for figures and administration.

  • Driving turnover to ensure achievement of targets Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the company standard
  • People management, including, recruitment, development, and training of staff, employee relations, performance management
  • Executing in-store merchandise strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
  • Minimum 3 years retail experience as a senior store manager
  • Figure and admin orientated
  • Organized and thorough
  • An excellent leader and business manager
  • Profit and turn overdriven
  • Honesty in dealing with cash or finances
  • Able to manage risk within the store
  • At least two years experience at a management level
  • Excellent customer service orientation
  • Have the ability to learn quickly
  • A relevant business qualification would be advantageous
  • Preference will be given, but not limited to, candidates from designated
  • groups in terms of the Employment Equity Act.



Customer Services Agent | TFG

Customer Services Agent (108 Flexi)


Job details:
  • Division: TFG Financial Services
  • Province: Western Cape
  • Location: Cape Town North
  • Suburb:  (Parow)
  • Position Type: Full-Time
  • Job Function: Call Centre
  • Job ID: 6575
Position Description:

A Customer Services Agent (108 Flexi)

Challenging positions exist within the Customer Services Call Centre for service driven individuals to fulfill the roles of Call Centre Representatives


Your main responsibility would be to:
  • Answer all inquiries and requests from customers and stores accurately
  • Achieve productivity and quality standards in the department
  • Process all requests in line with operational procedures in the department
  • Respond to customer queries via email
  • Assist other internal stakeholders with customer queries


 As an ideal candidate you must:
  • Have a Matric Certificate
  • Have 1 year of proven Customer Services experience within a Call Centre Environment
  • Previous experience within Customer services is essential
  • Have a typing speed of 25 wpm.
  • Be familiar with MS Office
  • Have excellent communication skills, particularly in English
  • Be highly customer focused
  • Have outstanding listening skills
  • Have a high degree of stress tolerance
  • Have high energy levels
  • Be able to work flexible hours.
  • Reliable transport (public or private)
  • Be available to work public holidays and weekends
  • Must be available between 08h00 – 21h00 Monday – Sunday


Preference will be given, but not limited to, candidates from designated groups (Including people with disabilities) in terms of the Employment Equity Act.

Delivery Assistant x6 – Worcester

Delivery Assistant x6 – Worcester

Location: Worcester, South Africa
Auto req ID: 248329BR


Job Description


Logistics Distribution and Supply Chain

  • Minimum: NQF 4 or Grade 12 or similar relevant qualification
  • Valid Code 10 license older than 2 years with a PDP(For the Driver Salesman)



“PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act”

Job Type: Full-Time





Maintenance and Reliability Manager

Maintenance and Reliability Manager

Location: Parow, South Africa
Logistics Distribution and Supply Chain
Auto req ID: 239675BR


Job Description

  • Ensure that short term and long term maintenance plans are developed and executed on the plant in a manner that will benchmark to PepsiCo best practice.
  • Ensure maximum plant availability and reliability by leading and directing the maintenance team, ensuring at all times adherence to Safety legislation, relevant SANS codes and PepsiCo standards.
  • Drive effective execution of routine, preventative and reliability maintenance schedules.
  • Development of daily, weekly, monthly and 12 months maintenance plans and execution for Isando site while driving synergies with the other PepsiCo plants.
  • Provide support on project scoping, execution and commissioning by ensuring key maintenance resources are part of each stage of the project.
  • Management and development of the maintenance team and leverage skills in other SA sites to drive capability building.
  • Effectively drive synergies with the Reliability and Utilities functions to optimise plant performance.
  • Drive PEMM maturity and ensure adherence to maintenance standards with special focus on asset utilisation, planning preparation and maintenance execution.
  • Undertake detailed analysis of the plant/assets to develop strategies and recommendations that will improve the reliability and performance of the plant, systems and maintenance effectiveness.
  • Loss elimination – track the production losses and abnormally high maintenance cost assets, and then find ways to reduce those losses or high costs.
  • Collaborate with Assets team members to develop, maintain and compile asset reliability, criticality and condition information necessary for the asset planning, delivery and maintenance strategies.
  • Routinely produce root-cause analysis reports, respond to requests regarding reliability for the site.
  • Professionally and systematically defines designs, develops, monitors and refines the Asset Maintenance Plan that includes: Value-added preventive maintenance tasks; Effective utilization of predictive and other non-destructive testing methodologies designed to identify and isolate inherent reliability problems.
  • Provides input into the Risk Management Plan that will anticipate reliability-related, and non-reliability-related risks that could adversely impact plant operation.
  • In full partnership with the operations team develops a plan to eliminate or reduce the losses through root cause analysis, obtains approval of the plan and facilitates the implementation.
  • Manage the risk to the achievement of the organization’s strategic objectives in the areas of environmental, health and safety, asset capability, quality and production.
  • Effectively use the following tools to identify and reduce risk: PHA – Preliminary hazards analysis; FMEA – Failure modes and effects analysis; CA – Criticality analysis; FTA – Fault tree analysis; ETA – Event tree analysis etc.
  • Develops engineering solutions to repetitive failures and all other problems that adversely affect plant operations. These problems include capacity, quality, cost or regulatory compliance issues.
  • Works with Project Engineering to ensure the reliability and maintainability of new and modified installations and ensure adherence to the Life Cycle Asset Management (LCAM) process throughout the entire life cycle of new assets.
  • Participates in the development of design and installation specifications along with commissioning plans.



Key skills / Experience required
  • Bachelor’s Degree (Mechanical or Electrical).
  • 5+ years’ experience in maintenance management role
  • Strong knowledge of engineering concepts, including electrical, hydraulic and mechanical systems
  • Ability to interpret blueprints, specifications and schematics
  • Advanced computer skills, with emphasis on condition monitoring software/techniques
  • Strong mechanical and electrical knowledge and aptitude
  • Strong written and verbal communication skills
  • Strong knowledge of preventive maintenance programs and the tools associated with failure detection (i.e. vibration analysis, oil monitoring, thermography) as well as the software associated with them.
  • Minimum 7 years maintenance and reliability, production management, engineering or operations experience.
  • Extensive and relevant reliability management experience.
    Continuous improvement tools.
  • Experience with Computerised Maintenance Management Systems (CMMS) – ideally SAP
  • Ability to interact effectively with blue collar workers as well as plant management
  • Knowledge of Employee and Industrial Relations processes
  • Ability to develop and manage good working relationships with internal departments (production, quality, logistics/RMS, accounting), contractors, suppliers inspectors and customers.
  • Ability to interact effectively with people of different cultures.
  • Strong verbal and written communication skills, including the writing of technical reports. the ability to interact effectively with people of different cultures.
“PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act”


Sales Admin Controller | Spar – Tygervalley

Sales Admin Controller I (Spar) – Tygervalley


Job Description

  • Sales administration
  • Sales administration for key accounts; including deals, price claims & rebates
  • Compiled sales reports
  • Promotions tracking / B2B tracking
  • Calculated and maintained incentive schemes


  • 4 years experience in a Sales Admin environment
  • National Diploma and/or Certificate in Sales / Finance

“PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act”


Job Type: Full-Time