Sales Manager (Steel Industry)

Sales Manager (Steel Industry)

Reference: SW002979
Location: Western Cape, Brackenfell
Salary: (Market-related)


Job description

Well-established client based in the Brackenfell area has an opportunity for a dynamic Sales Manager to join their team. Previous experience in the Steel industry will be a definite advantage.



  • National Diploma level with commerce, sales, and marketing preferable
  • 3 years of commercial experience (preferably in the steel environment)
  • 3 years sales management experience (desirable)
  • Drivers License
  • Target driven
  • Able to work independently
  • Able to work in a pressured environment

Duties include but are not limited to:

Contribute to and implement the sales strategy
  • Actively contribute to Sales Strategy planning
  • Actively plan to achieve Sales and Margin budgets
  • Plan and lead weekly Sales Meetings
  • Communicate all important information timeously and effectively with full Sales Team
  • Feedback data from customers and the market for input to planning
  • Identify potential untapped markets and product ranges
Implement the sales plan
  • Long and short term plans implemented in consultation with the Branch Manager
  • Targets set in consultation with the Branch Manager
  • Sales call cycles allocated to the team, both internal and external sales
  • Leads and sales opportunities are followed up to obtain new customers
  • All team and customer admin and documentation managed as per Company processes
  • Plans to be reviewed and adjusted depending on the market environment
  • Targets are met by sales staff according to the weekly plan and budget
  • Calling cycles, Call planning, and all reporting updated on a weekly basis
  • Frequent calling on customers on your own, and with your sales team members, to build relationships and loyalty is a critical aspect of this role
  • Valve business increased in line with company strategy and growth objectives
  • Gross margins maintained through the management of deals and discounts
  • Business plans with customers implemented
  • Plans implemented within agreed budget parameters
  • Customer queries and problems resolved
Manage and develop the Sales Team
  • Inspire and motivate the team
  • Manage all HR aspects related to the Sales Team
  • Manage Sales Team grievances and complaints
  • Manage Sales Team performance
  • Identify Sales Team training needs
  • Recruit talented Sales Staff
Monitor sales performance
  • Plan and run effective sales meetings with agendas and deliverables conducted
  • Plans are reviewed and adjusted depending on the market environment
    Sales rep targets are set and met
  • Customer Calls recorded on standard daily report templates
  • Weekly and monthly sales reports submitted on time according to an agreed format
  • Sales Reps provided feedback on performance.
Forecasting and stock ordering
  • Input on all SIA forecasting
  • Submit proposed order volumes to Branch Manager and buying
  • departments timeously
  • Manage monthly Buy-Out volumes
  • Buy-Outs to be completed as per Buy-Out process
Leadership team
  • Attend weekly meetings
  • Feedback on all relevant information from the sales team and customers.
  • Implement agreed actions and provide feedback to the Sales team
  • Provide feedback to the Leadership team on the implementation of agreed deliverables
Stakeholder Relations
  • Communicate effectively with all departments in Johannesburg e.g. interbranch transfers, stock planning, etc.
  • Implement national initiatives such as excess stock promotions effectively
  • Focus team on spending time with the customer in person and via the phone
  • Increased sales volumes negotiated
  • Customer queries and problems resolved effectively
  • Identify preferred suppliers for stock buyouts
  • Customer status information is available
  • Invoices paid on time
  • New accounts processed accurately with agreed time frames
  • Credit process adhered to at all times
  • Bad debts reduced
  • Support Warehouse team in delivering accurate stock takes
  • Ensure Sales Team support and comply with all Warehouse processes & systems
  • Potential areas of saving and optimization highlighted
  • Expenditure aligns with budget
  • Meaningful variance analysis reports provided
Employee Management and Motivation
  • Recruit talented employees
  • Job descriptions relevant and up to date
  • Vacancies filled in line with policies, employment equity targets, headcount, and budget
  • Succession plans in place
  • Develop employees
  • Suitable development opportunities and training identified
  • Development plans implemented
  • Knowledge and training are applied
  • Manage performance
  • Company vision and values shared
  • Expectations and objectives clearly communicated
  • Performance monitored and feedback on performance provided to the
  • employee and the branch manager
  • Maintain employee relations
  • Participation encouraged and contributions recognized
  • Constructive work environment maintained
  • Grievances and complaints resolved
  • Sales Team disciplinary offenses managed
  • Employee satisfaction assessed and corrective action taken



Refrigeration Technician

Refrigeration Technician


National company with Head Office based in the Western Cape has a vacancy for a Refrigeration Technician for their Western Cape branch to commence duties asap.

Reference: SW002965
Location: Western Cape, Somerset West
Salary: Monthly (Market related)


Job description

Dealing with the major retailers, my client requires a suitably qualified technician with at least 2 years of experience. This is a rapidly expanding company with growth opportunities within the company, either regionally or nationally. The candidate must have a driver’s license. In return, a competitive salary is on offer. They have stated the following as their requirements:


  • Drivers License
  • Safe Gas Handling Certificate a def advantage
  • Computer literacy preferable


Apply Online

Intern – Supply Chain – TFG Logistics

Intern – Supply Chain – TFG Logistics


Job Function: Distribution / Logistics / Supply Chain
Workplace Type: Distribution Center
Division: TFG Logistics
Province: Western Cape
Suburb: Parow Industria (Ravensmead)
Position Type: Full-Time

Position Description:

TFG is on the hunt for Interns to join our squad and share our vision to be the leading fashion lifestyle retailer in Africa!


You will engage with numerous individuals and teams in the business who will share their experience, knowledge, passion, and purpose, to help you successfully enter the world of work.


With 31 retail brands that trade in fashion, value, jewelry, accessories, sporting apparel, cellular, homeware and furniture, TFG is one of the leading retail groups in South Africa. Besides South Africa, TFG Africa also has a presence in Botswana, Zambia, Kenya, Namibia, Lesotho, and Eswatini through various retail brands.


Are you ready to #levelup! We have various internship opportunities across all our brands.


To apply you need to have:

A minimum of a National Diploma in Business Management/BCom or related Studies

  • Must be a South African Citizen
  • Currently unemployed
  • Currently between the ages of 18 – 35 years old
  • Basic ability in MS Excel
  • Passion for analysis, data and numbers
  • Problem solver
  • Must be a team player


Competencies we are looking for:
  • Customer-Centric
  • Working with people
  • Adapting and responding to change
  • Driving and Persevering
  • Entrepreneurial and Commercial Thinking
  • Following Instructions and Procedures

If you are Customer Obsessed, a Team Player, Innovative AND have fun doing it, click apply RN! We can’t wait to meet you! Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.


Please Note:

Applications with no academic results will not be considered. (Please submit the most recent available). This is a 12month contract.


Submit CV

Graphic Designer: Sneaker Factory

Graphic Designer: Sneaker Factory


Position Type: Full-Time
Job Function: Marketing & Communications
Location: Cape Town North
Suburb: Parow (Parow)


Position Description:
Graphic Designer: Sneaker Factory

A creative and challenging position has arisen within the Marketing department of Sneaker Factory. As a conceptual yet practical and team-oriented person, you will be responsible to design and produce all Marketing requirements across the Sneaker Factory brand. This will include print and dynamic digital content in order to deliver an excellent marketing and customer shopping experience.



The Graphic Designer would therefore be required to provide print artwork execution and digital content to all our digital platforms through performing the following duties:


  • Design of various print elements for store campaigns and various store communications
  • Social media content (Facebook, Instagram, Youtube)
  • Website creative: banners, landing pages, etc.
  • Emailers and email banners
  • Animation advantageous
  • Designing of marketing communications as well as content generation to be used across all digital assets & channels
  • Conceptualisation and production of fresh ideas for online/ digital material
    Executing against briefs
  • Ensuring all work aligns to brand positioning & guidelines
  • Manage the creation of marketing material from concept and design to final artwork
  • Working closely with photographers, retouchers, suppliers and printers
  • Constant creation and conceptualisation of new and fresh ideas
  • Facilitate reproduction and printing
  • 3 to 5 years previous experience as a Graphic Designer
  • Diploma in Graphic Design
  • Repro knowledge
  • High level of creativity and has the ability to be innovative
  • Understanding of digital principles
  • Up to date with key digital & industry related trends
  • Efficient use of (Apple Mac) DTP system, Illustrator as well as Photoshop, and InDesign is essential , premier pro (adobe) or after affects & Adobe suite
  • Added skils photography and videograpy
  • Able to work under pressure and has lots of energy & drive
  • Organized, deadline-driven and has great time management skills
  • Flexible and multi-tasked with good attention to detail
  • Good knowledge of printing & typography
  • Has a knack for good design, great layouts, & balanced compositions and able to take creative direction and feedback
  • Experience in managing photo shoots beneficial


A portfolio is essential for all interviews – Only original artworks will be accepted.


Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.



Group Manager – WFM – South Africa

Group Manager – WFM – South Africa

Heron Cres, Century City, Cape Town, 7441, South Africa
Employees can work remotely

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK, and the US.


WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint in Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.


Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development, and a structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

Group Manager: WFM

An exciting opportunity for a Group Manager has just become available on our Workforce Management team. The main purpose of this role is to manage a WFM team and all facets of contact center operations such as forecasting, scheduling, monitoring call volumes and other operational activities while adjusting resources to meet business objectives.

Key responsibilities:

Commercial Delivery

  • Develop and maintain short and long term forecast/capacity plans and ensure sufficient staff is available during peak periods
  • Review and analyze the monthly, quarterly, and yearly Contact Center Performance Reports for both internal and external stakeholders and distribute as required

Managing Performance

  • Ensure sufficient staff is scheduled per interval to meet SLA or target profile
  • Provide team coaching and development by accurately accessing strengths and opportunities, giving timely and actionable feedback, as well as motivate direct reports to optimize performance
  • Analyze historical call trends by source, handle time, and root cause to identify operational opportunities and pro-actively communicate this information to leadership while implementing appropriate action plans

Value Creation

  • Devise and deliver a project that benefits the campaign
  • Create a yearly calendar of potential risk
  • Ensure that the scheduling function is providing optimal forecasting, scheduling and identifying new methods, strategies and opportunities

Talent Management

  • Creates an environment that fosters open, 2-way communication underpinned by the organizational values and culture
  • Developing the skills and competencies of people
  • Identifying, recruiting and retaining top talent

Client Relationship Management

  • Identifying stakeholder needs, nurture relationships and building cohesive networks
  • Deliver against both OPS and Tactical plan

Risk Management & Governance

  • Managing risk and ensuring corporate governance standards are adhered to

Qualifications required:

  • A Matric / Grade 12 Certificate or equivalent
  • A relevant tertiary qualification is preferable
  • Proven record of formulating strategies and ability to effectively analyze business data
Additional Information

Experience required:

  • 2 to 3 years experience in managing people
  • 3 to 5 years experience performing RPM functions (capacity planning, forecasting, scheduling, real-time management) in a multi-site contact center environment
  • Strong experience with Workforce Management software (eWFM, IEX, Verint, etc.) that includes forecasting, scheduling, real-time adherence functionality



Customer Service representative | Capita SA

Customer Service representative | Capita SA

Cape Town
Job Description:

Performs customer service activities and initiatives for a limited number of products or clients.


Job title:

Customer Service representative



About us

We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens.

Capita is a consulting, digital services and software business

We are driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society.

We are committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens.

We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.



Location:Cape Town, South Africa

Time Type: Full time
Contract Type: Permanent



Financial Assistant | Sanlam

Financial Assistant | Sanlam

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

Who we are?

Sanlam Investments Group is one of South Africa’s largest investment management companies. We have a performance history spanning over 100 years and offer a range of investment and financial planning solutions to protect and grow the long-term wealth of our clients.

We take particular pride in:

• Sanlam’s longevity and innovation

• People, teamwork, and values

• A culture of diversity and commitment to growing our own timber

• Our robust, tested, and proven pragmatic investment process and philosophy

Our local and offshore investment products cover the full investment spectrum: active and passive; single and multi-manager – both locally and internationally. Our active funds’ range is managed according to our pragmatic value investing style.

What will you do?
  • Processing of creditor invoices into the accounting system
  • Processing and effecting of payments to creditors
  • Capturing and generating Customer Invoices into the accounting system
  • Reconciliation of creditor and debtor statements
  • Preparing and capturing of journal entries from source documents into the accounting system
  • Dealing with internal and external queries relating to the area of responsibility
What will make you successful in this role?
  • Matric (with Accounting as subject) or Higher Diploma in Finance
  • Minimum of 3-4 years relevant experience within a similar role
  • Experience within a financial services company would be beneficial
  • Knowledge of an asset management environment is advantageous
  • Knowledge of an accounting system (JD Edwards) would be beneficial
  • Knowledge of VAT accounting
  • Computer literate with proficiency in Microsoft Office (Word, Excel)
Qualification and Experience
  • Grade 12 with 2 to 4 years related experience.
  • Knowledge and Skills
  • Reconcile invoices and statements
  • Creditor payments
  • Stakeholder query management
  • Accounts payable reporting
  • Accounts analysis
  • Personal Attributes
  • Interpersonal savvy – Contributing independently
  • Decision quality – Contributing independently
  • Action orientated – Contributing independently
  • Optimizes work processes – Contributing independently
    Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development, and of achieving great things. We pride ourselves in helping our employees to realize their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provide many opportunities for growth and development.

Core Competencies
  • Cultivates innovation – Contributing independently
  • Customer focus – Contributing independently
  • Drives results – Contributing independently
  • Collaborates – Contributing independently
  • Being resilient – Contributing independently
  • Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive, and equitable workplace as we believe that these are key components to ensure a thriving and sustainable business in South Africa. The Group’s Employment Equity plan and targets will be considered as part of the selection process.

Apply Here

CSBR Assoc Communities – Work from Home

CSBR Assoc Communities – Work from Home

Job ID: 1698551 | Amazon Dev Centre South Africa

  • Moderate all customer reviews and respond to email queries
  • Meets or exceeds the quality and productivity goals assigned by management
  • Demonstrates clear and polite written and oral communication
  • Maintains a positive and professional demeanor and portrays the company in a positive light
  • Demonstrates an appropriate sense of urgency for reviews moderation and email response and service levels
  • Follows company policies and processes in order to process customer requests appropriately
  • Demonstrates knowledge and use of departmental resources, policies and procedures.
  • Uses customer service tools in order to provide an accurate response and an exceptional customer experience
  • Escalates customer issues appropriately and correctly. Demonstrates timely, accurate, and professional customer service
  • Proactively communicates system and process issues, and customer feedback trends to management
  • Exceeds customer expectations by going above and beyond all other duties as assigned.
  • Must be fluent in Portuguese and English (Speak, Read and Write)
  • Completed NQF Level 4
  • 1+ year of relevant customer service experience
  • Internet navigation and troubleshooting Skills
  • Proficiency in Microsoft Outlook and MS Office applications
  • Excellent communication skills (spoken and written)
  • Flexibility in work schedule -(Shifts will possibly start and end outside of normal business hours)
  • Fiber internet line at home


“Amazon is an equal opportunities employer. We value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We are required by law to verify your ability to work lawfully in South Africa.

Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Amazon is strongly committed to diversity within its community and Employment Equity within the workplace, and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates.


  • Some college degrees preferred
  • 1+ years of relevant phone or email customer service experience
  • Ability to multi-task with phone and computer skills
  • Experience working in a customer service or call center preferred
  • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
  • Demonstrated ability to work as an effective team member

Apply Here

Security Official | GSMD – Security Operations

Security Official | GSMD – Security Operations

Job Title:  Security Official
Location:  Cape Town, ZA
Organization Name:  GSMD – Security Operations: Cape Town Cash Centre
Department Description: Group Security Management Department

Brief Description:
The main purpose of this position is to protect and safeguard the personnel, facilities, and assets of the South African Reserve Bank (SARB), Cape Town Cash Centre.
Detailed Description

The successful candidate will be responsible for the following key performance areas:

  • Conduct access and egress control in the areas of operation.
  • Conduct guarding, patrolling, and escorting duties to safeguard the facility against illegal and/or unauthorized activity.
  • Identify, respond to, and report all security and emergency threats, signals, and situations under all conditions.
  • Monitor, maintain, and ensure the optimal utilization of all security systems, equipment, and signals.
  • Perform evacuations and emergency drills during emergencies.
  • Perform administrative duties such as report-writing and completing electronic occurrence books and pocketbooks.
  • Proactively broaden knowledge of the functional areas, displaying a willingness to make improvements (including methods and practices).
Job Requirements

To be considered for this position, candidates must have:

  • a Grade 12 certificate or an NQF 4 qualification;
  • a Private Security Industry Regulatory Authority (PSIRA) Grade C qualification;
  • a competency certificate in the handling of firearms (i.e. a 9 mm pistol, a semi-automatic rifle, and a shotgun);
  • a minimum of two to five years of working experience in a secure environment;
  • sound knowledge and understanding of applicable legislation, including, but not limited to, the National Key Points (NKP) Act 102 of 1980 and Regulations, the Firearms Control Act 60 of 2000, the Criminal Procedure Act 51 of 1977, as well as all the policies, procedures and operating instructions of the SARB relating to the use of firearms;
  • a level of medical, psychological, and physical fitness commensurate with the inherent requirements of the position;
  • professionalism, discipline, and the physical fitness to work long hours;
  • and the availability to work shifts (including weekends) and perform duties as required by operational circumstances.
Additional requirements include:
  • following instructions and procedures;
  • adapting and responding to change;
  • writing and reporting;
  • deciding and initiating action;
  • adhering to principles and values;
  • applying expertise and technology; and
  • coping with pressures and setbacks.
The following would be an added advantage:
  • completed NKP training;
  • completed PSIRA training; and/or
  • exposure to physical and tactical security training.
How To Apply

Department Manager: Toys | Takealot, a leading South African online retailer, is looking for a highly talented Department Manager (Toys) to join our team in Cape Town.

We’re a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great!

The position reports to the Division Manager.

Your responsibilities will include:
  • Develop a comprehensive strategy/plan to drive growth across the department in sales, brands, suppliers, and new product listings
  • Plan to develop and drive growth across the department in sales, brands, suppliers, and new product listings
  • Drive innovation by sourcing and prioritizing new brands and suppliers according to this growth plan and in line with market trends and consumer demand
  • Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover, etc.)
  • Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs
  • Develop a promotional program, source great deals, and manage site merchandising for the department
  • Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries, and resolving any customer complaints
  • Manage stock and availability (including replenishment orders, stock cover)
  • Deliver on the customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed, etc.)
Attributes required:
  • Solutions-oriented, can-do attitude; self-motivated
  • Strong analytical and critical thinking, ability to use data to inform decisions, identify the root cause and resolve problem
  • Strong product and buying planning skills
  • Ability to manage priorities according to clear prioritization and structured planning
  • Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a plus)
  • Comfortable with change and excellent team player
  • Passionate about the industry and the potential of e-commerce
  • Understanding of the key business drivers within the online retail
  • Entrepreneurial/commercial mindset
Qualifications and experience:
  • Bachelor’s degree (Business Science or Commerce degree preferable)
  • 5 years related retail / commerce / e-commerce experience
  • Strong commercial acumen
  • Existing industry networks are a significant plus
  • Proven track record of negotiation skills and strong relationship management
The Environment:
  • employees are entrepreneurial and dynamic, smart, customer-centric, fun, and have the shared ambition of being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed, and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurialthrives under change and accepts it is a constant, and always looks for solutions to do something better and faster
  • is able to think about problems from a business perspective using technical and product input
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for
  • thinks like an owner of the business.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

Apply Here