Department Manager: Toys | Takealot

takealot.com, a leading South African online retailer, is looking for a highly talented Department Manager (Toys) to join our team in Cape Town.

We’re a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great!

The position reports to the Division Manager.

Your responsibilities will include:
  • Develop a comprehensive strategy/plan to drive growth across the department in sales, brands, suppliers, and new product listings
  • Plan to develop and drive growth across the department in sales, brands, suppliers, and new product listings
  • Drive innovation by sourcing and prioritizing new brands and suppliers according to this growth plan and in line with market trends and consumer demand
  • Deliver against key financial and service level performance indicators within the department (sales, margin, listings availability, stock cover, etc.)
  • Manage and develop supplier relationships, negotiate good prices, improve trading terms and manage suppliers according to strict SLAs
  • Develop a promotional program, source great deals, and manage site merchandising for the department
  • Support the operations team in delivering a world-class customer experience – monitor department returns, support the customer service team on product queries, and resolving any customer complaints
  • Manage stock and availability (including replenishment orders, stock cover)
  • Deliver on the customer experience within the department (ensuring products are delivered on time, supplier terms are aligned, product quality is managed, etc.)
Attributes required:
  • Solutions-oriented, can-do attitude; self-motivated
  • Strong analytical and critical thinking, ability to use data to inform decisions, identify the root cause and resolve problem
  • Strong product and buying planning skills
  • Ability to manage priorities according to clear prioritization and structured planning
  • Ability to build lasting supplier relationships and manage according to SLAs (existing industry networks a plus)
  • Comfortable with change and excellent team player
  • Passionate about the industry and the potential of e-commerce
  • Understanding of the key business drivers within the online retail
  • Entrepreneurial/commercial mindset
Qualifications and experience:
  • Bachelor’s degree (Business Science or Commerce degree preferable)
  • 5 years related retail / commerce / e-commerce experience
  • Strong commercial acumen
  • Existing industry networks are a significant plus
  • Proven track record of negotiation skills and strong relationship management
The Environment:
  • takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun, and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it’s all in the execution after all.
  • We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed, and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurialthrives under change and accepts it is a constant, and always looks for solutions to do something better and faster
  • is able to think about problems from a business perspective using technical and product input
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com.
  • thinks like an owner of the business.
  • is SMART, has INTEGRITY, and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

Apply Here

Senior Store Manager – Foschini – Canal Walk

 

Senior Store Manager – Foschini – Canal Walk

 

Job Details
Job ID: 9124
Position Type: Full-Time
Job Function: Store Management & Field
Workplace Type: Stores
Division: Foschini
Province: Western Cape
Location: Cape Town West
Suburb: Century City (Milnerton)

Position Description:

FOSCHINI offers a DYNAMIC and FUN working environment, with outstanding CAREER OPPORTUNITIES…If you have a Friendly, Real, Expressive & Passionate personality then we may have the career you’ve been waiting for!

An exciting opportunity has arisen for a Senior Store Manager to take on the responsibility of the Foschini Canal Walk. This store is in need of an achievement-orientated person with excellent customer service and people management skills. The position requires retail experience, a flair for visual merchandising, and a good head for figures and administration.

RESPONSIBILITIES:
  • Driving turnover to ensure achievement of targets Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the company standard
  • People management, including, recruitment, development, and training of staff, employee relations, performance management
  • Executing in-store merchandise strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
REQUIREMENTS:
  • Minimum 3 years retail experience as a senior store manager
  • Figure and admin orientated
  • Organized and thorough
  • An excellent leader and business manager
  • Profit and turn overdriven
  • Honesty in dealing with cash or finances
  • Able to manage risk within the store
  • At least two years experience at a management level
  • Excellent customer service orientation
  • Have the ability to learn quickly
  • A relevant business qualification would be advantageous
  • Preference will be given, but not limited to, candidates from designated
  • groups in terms of the Employment Equity Act.

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