REF: 15234/CLCK/Health Care Advisor (Clicks Shoprite Welkom)/210915

Recruiter: ClicksCLICKS-150x561
Updated on: 21 September 2015
Applications Closing on: 28 September 2015
AA/EE:    Not Applicable
Contract: Permanent
Location: Free State
Available: ASAP
Category: Retail
Salary Offer: Market Related

Job Purpose:

The main purpose of this job as HEALTH CARE ADVISOR is to offer high standards of customer care and service to customers on the shop floor and at the till points by monitoring stock levels and driving availability of stock on the shop floor and always being available to assist customers.

Job Objectives:

  • To achieve high levels of customer satisfaction through being visible, being knowledgeable and being friend
  • To increase customer loyalty through promoting the Clicks Clubcard
  • To positively affect sales through good customer service interaction and following customer guidelines
  • To monitor and improve/increase stock availability by following stock management processes
  • To maintaining high levels of store standards through daily housekeeping and merchandising principles
  • To maintain high levels of accuracy when processing transaction and dealing with cash
  • To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties

Job Requirements:

Experience and Education:

  • Matric certificate is essential
  • Customer/client service experience is essential
  • At least some working experience of retail working with customers, unpacking and maintaining stock and store.

Job related knowledge and skills:  

  • Dealing with customers

 Competencies required:  

  • Adhering to principles and values
  • Coping with pressure and setbacks
  • Relating and networking

Delivering results and meeting customer expectations