Personal Assistant


  • NVQ Level 2 or 3 in Business and Administration or
  • OCR Higher Diploma in Administrative Procedures or
  • City & Guilds Advanced Diploma or
  • Higher Professional Diploma in Business Administration


  • IT literacy
  • Advanced-level skills in Word for Windows and Microsoft PowerPoint
  • Intermediate level knowledge of Microsoft Excel
  • Short hand and audio typing skills are advantageous
  • Basic knowledge or fluency in other languages can be favourable


  • Take instructions provided by Manager and complete required tasks
  • Screen and handle telephone calls and manage enquiries
  • Manage post, emails and faxes and issuing responses where possible
  • Act as a main point of contact
  • Organise diaries and book appointments
  • Assist Manager with meetings and arrange logistics, such as travel and accommodation
  • Undertake research and produce documents for meetings
  • Take minutes at meeting
  • Produce letters and, if necessary reports on behalf of the Manager
  • Oversee office procedures
  • Perform other administrative and ad hoc duties, such as filing and photocopying
  • Oversee some aspects of finances, manage an office team and supervise project work
  • Manage personal diaries and undertake other non-work related errands
  • Recruit and train other staff members


  • Excellent organisational skills
  • Ability to work in an efficient and effective manner
  • Good timekeeping skills and ability to meet deadlines
  • Ability to remain calm under pressure
  • Diplomatic
  • Confident
  • Strong communication skills, both written and spoken
  • Adaptability and flexibility. Certain jobs may require longer working hours during busy periods at short notice
  • Discretion
  • Ability to multi task
  • Determination – you may need to get a job done with little time!
  • Ability to use initiative
  • Ability to build good relationships – you will be the main point of contact for many clients
  • Ability to delegate when necessary
  • Ability to exercise good judgement

Location: Montague Gardens
Salary: Negotiable
Contract: Permanent
Work Type: Full Time
EE/AA Status: EE/AA Non EE/AA