Trainee IT Specialist | TFG

Trainee IT Specialist

Job ID: 9130
Position Type: Full-Time
Job Function: Graduates / Trainees
Workplace Type: Head Office
Division: TFG Human Resources
Province: Western Cape
Location: Cape Town North
Suburb: Parow

Position Description:

TFG is on the hunt for TRAINEE IT SPECIALISTS to join our crew #squadgoals

The TFG Grad Programme is designed to help you make a smooth transition into the world of work #dreamjob

Are you a social butterfly, networker, mover & shaker? If yes, then this is the Graduate Trainee Program for you!

You will engage with various individuals and teams in the business who will share their experience, knowledge, passion, and purpose, to help you successfully complete the structured training program

TFG is looking for dynamic individuals to join various teams within our IT Division.

To apply you need to have:
  • A minimum 3-year relevant degree or diploma in Computer Science or Industry related qualification
  • Classified as a youth in South Africa
  • Problem Solving and troubleshooting abilities
  • Understanding of Code
  • Analysis ability
  • Critical thinking ability
  • Passion for technology
Competencies we are looking for:
  • Presenting and Communicating
  • Persuading and Influencing
  • Working with people
  • Adapting and responding to change
  • Driving and Persevering
  • Entrepreneurial and Commercial Thinking
  • Following Instructions and Procedures

 

PLEASE NOTE:

Applications with no academic results will not be considered Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Apply here

Customer Services Agent | TFG

Customer Services Agent (108 Flexi)

 

Job details:
  • Division: TFG Financial Services
  • Province: Western Cape
  • Location: Cape Town North
  • Suburb:  (Parow)
  • Position Type: Full-Time
  • Job Function: Call Centre
  • Job ID: 6575
Position Description:

A Customer Services Agent (108 Flexi)

Challenging positions exist within the Customer Services Call Centre for service driven individuals to fulfill the roles of Call Centre Representatives

 

Your main responsibility would be to:
  • Answer all inquiries and requests from customers and stores accurately
  • Achieve productivity and quality standards in the department
  • Process all requests in line with operational procedures in the department
  • Respond to customer queries via email
  • Assist other internal stakeholders with customer queries

 

 As an ideal candidate you must:
  • Have a Matric Certificate
  • Have 1 year of proven Customer Services experience within a Call Centre Environment
  • Previous experience within Customer services is essential
  • Have a typing speed of 25 wpm.
  • Be familiar with MS Office
  • Have excellent communication skills, particularly in English
  • Be highly customer focused
  • Have outstanding listening skills
  • Have a high degree of stress tolerance
  • Have high energy levels
  • Be able to work flexible hours.
  • Reliable transport (public or private)
  • Be available to work public holidays and weekends
  • Must be available between 08h00 – 21h00 Monday – Sunday

APPLY

Preference will be given, but not limited to, candidates from designated groups (Including people with disabilities) in terms of the Employment Equity Act.